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Discord vs Slack vs WhatsApp – Which one is better for work group communication?

What is Discord, Slack and WhatsApp?

Discord

Discord is a  instant messaging and digital distribution platform designed for creating communities like Slack. It is specifically aimed at video gamers, offering them a way to find each other, coordinate games and chat while playing. It supports video calls, voice chat and text, allowing users to get in touch as much as they want.

Slack

Slack is a proprietary business communication platform. With Slack, people are allow to not only chat one-on-one with associates but also in groups. Besides, people can work together connect all their software tools and services to find the information they need to do their work.

WhatsApp

WhatsApp is a free, multiplatform messaging app that users to send txt messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

1.Discord vs Slack vs WhatsApp Interface

Discord’s user interface is pretty similar to the one in Slack. The contacts are on the left and conversations are on the right. However, Slack’s interface seems better because all of the channels, DMs and apps are clearly visible on the right. On the other hand, Discord is slightly more complicated. You have to find channels and direct messages under different menus. Usually, I don’t pay much attention to how the interface of any messenger looks on different mobile platforms. WhatsApp made me change my mind. It’s colors, panels, and buttons are absolutely different for Android and IOS version. At the same time, the interface looks clean in both cases. As for web and desktop applications, the user interface of WhatsApp and Slack has something in common. The left sidebar displays all your conversations, the right one – the history of opened dialogue. Other features are hidden behind different buttons.

WhatsApp Messenger mobile app interface (Android and iOS)
Image source: Chanty

2. Discord vs Slack vs WhatsApp Conversations

There are several ways to have conversations in Slack. These include public conversations, private channels and direct messages. WhatsApp Messenger uses the data from your phone contacts and provides you with a list of people you can connect with this tool. On the other hand, Discord’s channels are organized into text and voice. The good news is that Discord’s channel settings are very advanced and you can set roles and permissions for any channel member. Therefore, you can also use private channels in Discord. For WhatsApp, you can reply a message, star or forward it.

WhatsApp forward feature
Image source: Chanty

You can take photos or videos right in the app, add filters, stickers, text and send them to others, share a place or your live location on Google Maps. Slack offers a wider set of features: sharing, starring, commenting, pinning, editing, deleting, following messages and adding reactions to them. The “Remind me” and “Mark unread” buttons won’t let you forget about a particular message.

3. Discord vs Slack vs WhatsApp voice & video calls

Anyone can share their screen during a video call. Slack doesn’t separate video and voice calls and you can access both with one button. WhatsApp provides one-to-one audio and video calls without screen sharing. The web and desktop applications lack the audio and video calling feature.

Image source: Chanty

Voice calls are the essential Discord and WhatsApp feature. As mentioned above, there are special voice channels where you don’t even have to start a voice call – just jump in and start speaking to people. Besides, one great feature in Discord’s voice calls is you can talk with up to 5,000 users at the same time while you can only talk with 1 user at the same time in WhatsApp. There is a limit for video calls though, and you can see up to 9 of your friends at a time – which is a lot better than 2 in Slack and 4 maximum in WhatsApp.

Video call in Discord
Image source:
Video call in Slack
Image source: Chanty
Video call in WhatsApp
Image source: Chanty

4. Discord vs Slack vs WhatsApp notifications

Notifications are a key part of every chat tool. You probably don’t want to get annoyed with a notification every minutes. However, you don’t want to miss something important either. Slack lets user to control everything. In WhatsApp Messenger, you can choose different settings for notifications from a single person or a group and set a ringtone with vibration for calls. There is also a mute feature that you can turn on for a particular conversation.

Notification settings in Slack
Image source: Chanty

In Slack, you can feel like a boss with all kind of notifications. Keep your concentration under control with Do Not Disturb mode, channel-specific settings, keyword alerts and many more options.

Notification preferences in Slack
Image source: Chanty

Discord’s notification settings are just as impressive. You can make a robot speak your notifications for you which is useful when playing games. You can adjust your notifications for each channel and server to set up where you get notifications or you can mute entire channels.

Notification settings in Discord
Image source: Chanty

5. Discord vs Slack vs WhatsApp integrations

When it comes to integrating with other apps, Slack is the clear winner. There are more than 800 apps that you can connect Slack to. Since Slack is meant for work, it integrates with apps you might need at work. Slack gives you notifications from your work apps directly in its own app. On the other hand, Discord doesn’t connect with any work apps. However, you can integrate Discord with your favorite games, as well as social media networks such as Facebook and Spotify. Also, you can connect Discord’s API with a multitude of bots while WhatsApp Messenger doesn’t integrate with third-party apps.

6. Discord vs Slack vs WhatsApp search

If you need to search for files and user name, WhatsApp is the better options. WhatsApp delivers a very simple search tool. You just type whatever you need to find in the search field, and WhatsApp shows you all relevant messages. I tried to find messages with the letter in order to test the search feature. As you can see, the results are pretty unpredictable.

Search feature in WhatsApp
Image source: Chanty

So, after all the comparison, which do you think is a better work group communication for you?

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