Web Developement Details
Battery Warranty Program - Cworks
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Cworks is a digital platform specifically designed for users in Malaysia and Singapore to register and verify their car battery warranty information online. Through an intuitive and accessible interface, car owners and authorized battery dealers can easily search, register, and manage battery warranty records based on vehicle plate numbers and contact information.
This platform empowers end-users by reducing the hassle of manual warranty tracking and offers car battery dealers a streamlined system for warranty registrations and validation, enhancing customer service and transparency in warranty claims.
The main purpose of the Cworks platform is to serve as a centralized digital system for verifying car battery warranties across Malaysia and Singapore. It provides users with a quick and reliable method to register newly installed batteries and verify their warranty eligibility at any time by simply entering their car registration number and mobile phone number. This helps reduce manual paperwork, prevent warranty disputes, and improve the after-sales service experience for both customers and dealers.
Cworks primarily targets car owners and drivers in Malaysia and Singapore who wish to verify the warranty status of their vehicle batteries. It also caters to authorized car battery dealers, automotive workshops, and fleet operators who handle high volumes of vehicle servicing. The platform is especially useful for dealers and distributors who require a structured system for warranty registration and claim management. Furthermore, customer service representatives and support teams can utilize Cworks to efficiently verify warranty coverage during service inquiries or claims.




Key Functionalities
1. Battery Warranty Registration
The Battery Warranty Registration feature in Cworks allows users to register their car battery warranty by submitting essential information through an intuitive online form. During the registration process, users are required to input specific details including the vehicle plate number, which uniquely identifies the car, along with the car model, and the battery’s model and brand to ensure accurate tracking. Additionally, users must provide the installation date of the battery, which serves as the starting point for calculating the warranty period. To link the registration with an authorized service provider, a dealer code is also entered, enabling traceability and validation of warranty claims. This streamlined approach ensures that all necessary data is captured securely and efficiently, allowing users to maintain a verified digital record of their car battery warranty.
2. Warranty Status Check
The Warranty Status Check feature enables car owners to instantly verify the validity of their car battery warranty by simply entering their vehicle plate number and mobile phone number into the search form on the Cworks platform. Once the information is submitted, the system automatically retrieves and displays any matching warranty records associated with the provided details. If a valid registration is found, users are presented with comprehensive information about their battery warranty status, including coverage period and dealer information. This feature eliminates the need for physical documents or manual verification, offering a quick, convenient, and reliable method for users to access their warranty information anytime.
3. Dealer Code Lookup
The Dealer Code Lookup feature in Cworks is designed to support dealers by allowing them to search and verify their unique dealer codes, ensuring accurate identification during the warranty registration process. While dealers do not have the ability to register warranties on behalf of customers, they can use the system to locate and confirm their dealer credentials through the integrated dealer search function. This feature helps customers and support staff quickly identify authorized battery installers, enhancing trust and accountability within the warranty system. By enabling fast verification of dealer status, the platform ensures that all warranty claims are linked to recognized service providers.
4. Phone Number Validation for Singapore and Malaysia
The Phone Number Validation feature in Cworks ensures that users from both Malaysia and Singapore can seamlessly register and check their car battery warranty using their local contact information. The system is equipped to recognize and validate phone numbers with the Malaysian country code (+60) as well as the Singaporean country code (+65) during both the registration and lookup processes. This dual-country support allows the platform to cater effectively to users in both regions, ensuring smooth user experience regardless of national phone format. By implementing accurate validation rules, Cworks minimizes input errors and enhances the reliability of user authentication.
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